Q1: How to order goods in Qixinwei Technology?
You can first browse the homepage of our website to search for the product model you need. If you find that you are satisfied with the product, you can directly add it to the shopping cart, and then place an order to pay.
Q2: Can I buy all the components and parts I need only on the website?
At present, all the goods in stock that can be found on the Qixinwei Technology website can be purchased directly, which can basically guarantee the delivery on the same day/next day; If the stock is temporarily sold out, we can help you order for free. If we don't have the products you need, we can even help you buy them.
Q3: Can contracts be provided for Qixinwei Technology orders?
sure. After the customer submits the order on the Qixinwei Technology website, the customer can operate and print the sales contract PDF file on the website. This contract is a contractual contract for the order of both parties and has legal effect.
Q4: If there are quality problems with the goods, how to return or replace them?
Qixinwei Technology only provides original and authentic products through transparent channels, with 100% guaranteed quality. If the customer has any questions about the quality of the products received, please call the customer service hotline at the first time. We will quickly contact the supplier and arrange the return and replacement according to the supplier's quality problem handling process. For complaints and return applications related to product quality, please submit them within 15 days after receiving the goods.
Q4: Who will bear the postage for return and replacement?
Dear customer! In case of any quality problem of the goods agreed by the supplier and Qixinwei Technology, the freight incurred during the return and replacement of the goods shall be borne by Qixinwei Technology Online Mall. wish you a happy shopping!